When Trauma Meets Technology: Building Human-Centered AI with Tiffany Sharp
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About this episode
Okoro Connects with Tiffany Sharp, founder and CEO of Diamond AI, for a powerful conversation about trauma, resilience, entrepreneurship, and the future of human-centered technology.
After more than 20 years leading complex technology and business transformation projects, Tiffany experienced firsthand how trauma can change the way a person thinks, functions, and navigates everyday life. Instead of seeing her experience as something that simply needed to be overcome, she began asking a bigger question: what if the systems designed to help people were part of the problem?
That question led to The Diamond Place, a nonprofit supporting women rebuilding their lives after trauma, and eventually to MAE, a trauma-informed AI platform designed to help people navigate complex health, community, and social service resources.
In this conversation, Okoro Connects with Tiffany to explore what trauma can teach us about resilience, why people in survival mode often struggle to navigate fragmented systems, how technology can become more compassionate, and what it really means to build AI around human needs rather than simply technological capability.
Tiffany also shares insights from her journey as an entrepreneur and technology leader, the challenges of turning personal adversity into innovation, the importance of nervous system awareness, and why the future of AI should strengthen human connection rather than replace it.
A thoughtful conversation about turning pain into purpose, rethinking the systems around us, and using technology to make life a little more human.
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