Tech Unboxed
Tech Unboxed

Why Platform Maturity Determines Agentic AI Success

21 August 2026 22:31 BBD Software

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About this episode

AI is getting more capable, but it is also getting more expensive and that changes everything. We sit down with Jason Perry, a cloud and platform engineer at BBD Software, to talk about agentic AI that actually survives contact with real enterprise workflows: budgets, governance, security, compliance, and the uncomfortable question of responsibility when autonomous agents act on their own. 

We dig into why “strategic deployment” beats chasing the largest model, and how rising token costs are pushing organisations to prove ROI in concrete terms. Jason breaks down what makes AI platform engineering different from simply using off-the-shelf productivity tools, then walks through the biggest blockers teams hit today. We cover cost control guardrails, observability, the EU AI Act and other evolving regulations, and why agent identity and access management is often the most technically complex piece of scaling agentic AI safely. 

We also explore practical ways to reduce waste while improving quality: minimising tokens per correct answer, narrowing context, limiting tools, and using techniques like semantic routing and model response caching through an AI gateway. Finally, we look ahead to the shift toward small language models and how that can reshape cloud versus on-prem decisions around data sovereignty and governance. 

If you’re building an AI strategy, an AI platform, or autonomous agents you can trust, subscribe, share this with a teammate, and leave a review. What is the one workflow you would automate with agentic AI first?

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